International payments & shipping accepted | Custom Design Cut-off Date: 1 November - customdesigns@dearrae.com

Bag (0) 0

Shipping and Production

HOW LONG DOES IT TAKE?

All online purchases are ‘made to order,’ so please allow 10 to 15 working days for processing and manufacturing. Please note that we can only start this process once we have received payment. If you’re shopping in-store and we do not have the item or size you are looking for, simply let our team know and we will order it for you. As with online orders, please allow 10 to 15 days for processing and manufacturing after payment. This does not include shipping times.

WHERE TO AND HOW MUCH?

Our courier delivers throughout South Africa at a cost of R100 per parcel. However, if your order is over R1000, we’ll ship it to you for free. Consider it our gift to you. We also ship to the rest of the world! International shipping rates are calculated at checkout.

WHEN WILL IT GET HERE?

South Africa: Once your order has been manufactured and packaged up, shipping can take 2 - 3 working days. We always choose Overnight Delivery, however please know that once it has left our hands, we cannot guarantee how long it takes to get to your door. Please allow 2 to 3 working days for shipping from the time your order has been placed. As soon as your parcel has been dispatched you will receive an email with your tracking number. Permission to stalk.

WHAT KIND OF ADDRESS DO YOU NEED?

We’re not really into PO Boxes, so we’ll be needing a physical address for all shipping within South Africa.

CAN I COLLECT?

We do have a studio in Cape Town, so if you’re based in the area please feel free to select ‘collection’ as your shipping option. We’ll let you know once your order has been completed and ready for you to collect. We love visitors – So pop in to collect or even just to say hello.

WHAT ARE YOU LOOKING FOR?

View all products

Search for "{{ result }}"

MY BAG (0)
Your shopping bag is empty.

We work with the British Letter ring sizing system meaning that your ring size will be a letter. We have grouped the letters together into sizes that are easier to understand: X-Small, Small, Medium, Large and  X-Large. It is important to note that your ring size does not necessarily correlate with your clothing size. You can be an X-Small clothing size and have X-Large finger.

The best and most accurate way to get your finger measured is to visit your local jeweller, but we totally understand that it’s not always convenient or possible which is why we have shared a helpful sizing guide that can be printed out and used at home.

DOWNLOAD OUR AT HOME RING SIZING GUIDE NOW

Please note that if you choose to measure your finger at home and the measurement ends up being incorrect, we cannot be held liable. Therefore, we advise you to get properly measured at your local jewellery store.

INTERNATIONAL CONVERSION CHART

HOW LONG DOES IT TAKE?

Our treasures are made to order, so please allow up to 10 – 15 working days for processing and manufacturing. Important to note is that we will only start once we have received payment.

WHERE TO AND HOW MUCH?

Our courier delivers throughout South Africa at a cost of R100 per parcel. However, if your order is over R1000, we’ll ship it to you for free. Consider it our gift to you.

WHEN WILL IT GET HERE?

Please allow 2 to 3 working days for shipping from the time your order has been placed. As soon as your parcel has been dispatched you will receive an email with your tracking number. Permission to stalk.

WHAT KIND OF ADDRESS DO YOU NEED?

A physical address is required for all shipping within South Africa. Unfortunately we cannot ship to a PO Box.

CAN I COME COLLECT?

We do have a studio in Cape Town, so if you’re based in the area please feel free to select ‘collection’ as your shipping option. We’ll let you know once your order has been completed and ready for you to collect. We love visitors – So pop in to collect or even just to say hello.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

Continue shopping

This website uses cookies to enhance your browsing experience and analyse website traffic. By clicking "I accept," you consent to the use of cookies as described in our Cookie Policy.

PRIVACY POLICY
ACCEPT