For all custom design queries please contact our designers on customdesigns@dearrae.co.za. Sign up to our mailer to receive 10% off your first online order.
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SOLID METALS: We work only in solid silver, 9ct yellow, rose and white gold
RETURNS AND EXCHANGES: You can contact our retail team for all return queries via info@dearrae.co.za
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We work with the British Letter ring sizing system meaning that your ring size will be a letter. We have grouped the letters together into sizes that are easier to understand: X-Small, Small, Medium, Large and X-Large. It is important to note that your ring size does not necessarily correlate with your clothing size. You can be an X-Small clothing size and have X-Large finger.
The best and most accurate way to get your finger measured is to visit your local jeweller, but we totally understand that it’s not always convenient or possible which is why we have shared a helpful sizing guide that can be printed out and used at home.
Please note that if you choose to measure your finger at home and the measurement ends up being incorrect, we cannot be held liable. Therefore, we advise you to get properly measured at your local jewellery store.
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We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.
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