Online returns/exchange form:


*Please note if there is a repair fee, as per our returns and exchange policy, we will contact you with the amount owed.


If you’ve chosen for us to arrange shipping, please note that the charge is R80 each way.

Our Dear Rae bank details are as follows:

  • Account Name: Dear Rae Jewellery cc
  • Account number: 62303573689
  • First National Bank
  • Code: 250655

Please pay R160 and send your POP to with your name and order number (if ap-plicable) as reference.

Once you have done this, someone from our courier company will contact you to arrange a collection time.

Please be sure to print this form and include it in in your parcel. Don’t hesitate to contact us should you have any other queries.

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